Shipping Policy
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Last updated: 24/11/2025.
At Haus of Peptides, we aim to ensure fast, reliable and seamless delivery for all orders. This Shipping Policy outlines how and when orders are processed, dispatched and delivered.
domestic shipping - thailand
All domestic orders are shipped via Flash Express.
Order Processing
We ship 7 days a week.
Orders placed and paid by 1:00 PM are processed and dispatched on the same day.
Orders placed after 1:00 PM are dispatched the following day.
Delivery Timeframes
Delivery times vary depending on location and are not controlled by Haus of Peptides.
Bangkok and metropolitan areas: typically next-day delivery
Outer provinces / remote areas: 2–3 business days
Tracking Information
Once the order has been dispatched, a Flash Express tracking number will be provided.
Customers may track their shipment directly through Flash Express:
- Online tracking: https://flashexpress.com/fle/tracking
- Customer Care Hotline: 1436
- Shipping Fees
Shipping is free on domestic orders of ฿1,000 or more. Orders below ฿1,000 pay a flat ฿40 shipping fee.
Same-Day Messenger Delivery (Bangkok & Surrounding Areas)
For urgent delivery, we offer private courier / messenger delivery via Grab or Lineman.
Available 7 days a week
Delivery window: 8:00 AM – 12:00 AM (midnight)
To arrange this service, customers must contact us directly before placing an order or immediately after checkout so we can confirm availability and any additional messenger delivery fees.
international shipping
International orders are shipped via Thailand Post ePacket.
Delivery Timeframes
Worldwide delivery takes up to 14 days as standard. Delivery times vary by destination and are not controlled by Haus of Peptides.
Tracking Information
A tracking code is provided for every international shipment once the order has been dispatched.
Customs and Import Fees
We are not responsible for orders held, delayed or refused by customs, or for any import duties, taxes or customs fees. These are the responsibility of the recipient.
International Shipping Fees
International shipping is charged by the number of bottles in the order:
- Up to 5 bottles — ฿300
- 6 to 10 bottles — ฿400
- 11 to 15 bottles — ฿600
- 16 to 20 bottles — ฿800
- 21 to 25 bottles — ฿1,000
For orders above 25 bottles, shipping is quoted individually. A representative will confirm the cost by email before payment.
Incorrect or Incomplete Shipping Information
It is the customer’s responsibility to provide an accurate and complete delivery address and contact number.
We are not liable for delays or lost deliveries caused by:
- Misspelled or incorrect addresses
- Missing building, unit or floor details
- Unreachable phone number
If a parcel is returned due to incorrect information, reshipping fees may apply.